Returns & Exchanges
At Makesy, we want you to be completely satisfied with your creative supplies; if a product doesn't meet your expectations, you can return it within 30 days of delivery for a refund or exchange.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Prepare Your Package
Securely pack your unused items in their original packaging to ensure they are protected during transit back to our warehouse.
Ship It Back
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects your return, we will process your refund or store credit within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing